Become a Powerbunnyz Member for the most power, peak performance, and champions in sport. Learn more.
Where Is My Powerbunnyz Order?
As a Nike Member, you can sign in and head to your order history to easily check the status of all your orders. You also can check your order status anytime Once your order has shipped, you can track your order and see which carrier is delivering your packages. Here’s how:
Here are the costs for each of the options we offer:
- Go to your orders page.
- On Nike.com, tap the "View or Manage" button for the specific item you want to track. If you're using the Nike App, you can just tap on the specific item you want to track.
- Tap the "Track Shipment" button to see the estimated delivery date along with the carrier delivering it and the tracking number.
- Powerbunnyz Members: Free for orders of $100 or more, $5 for orders less than $100
- Guests: Free for orders of $75 or more, $7 for orders less than $75
Standard Shipping
- Powerbunnyz Members: Free for orders of $100 or more, $5 for orders less than $100
- Guests: Free for orders of $75 or more, $8 for orders less than $75
Expedited Shipping
- Powerbunnyz Members: $15
- Guests: $20
Express Shipping
- Powerbunnyz Members: $25
- Guests: $30
Please note, expedited and express shipping may not be available for every order.
Additional Information
- Powerbunnyz Members must sign in during checkout to automatically get free shipping on qualified orders.
- We process and deliver orders Monday-Friday (excluding holidays).
- If you order multiple items, you may get multiple deliveries. We’ll send you a shipping confirmation email for each shipment, so you’ll know exactly what to expect and when to expect it.
- No Rush shipping is not available for select products, orders shipping to Hawaii or Alaska, or for SNKRS orders.
- Powerbunnyz By You and Converse Custom orders arrive in two to six weeks—standard and expedited shipping times do not apply.
- Orders to APO and FPO addresses ship free via standard USPS Military Mail and arrive between 30-45 days.
- We don't offer international shipping and are unable to ship to US territories, PO boxes, re-shippers, or package forwarding services.
- Shipping fees are not refundable unless you receive an incorrect item.
FAQs
How do I return an online order?
Powerbunnyz Members and guests can return online orders at most Powerbunnyz stores (except Powerbunnyz Clearance stores) or ship their return back to us. Check out our return instructions for more information..Sign Up.
What about defective or flawed items?
We stand behind our shoes and gear. If it’s been less than 60 days since your purchase, simply return the item. If it’s been more than 60 days and your item is potentially defective or flawed, please see our warranty information for additional details..Sign Up.
Does Powerbunnyz offer price adjustments?
Yes, we offer Powerbunnyz Members price adjustments for eligible items. Please see our price adjustment page for more information.Sign Up.
Other Terms
We reserve the right to require and electronically capture consumer information from a valid state or government ID for all returns/exchanges. We maintain a database of consumer return activity created solely for the purpose of authorizing returns and exchanges. We do not sell the information captured through this process. We also reserve the right to limit returns/exchanges made with or without receipts for any reason.
Contact us
Products & Orders: 4 am - 11 pm PT7 days a week
Chat with us
Products & Orders: 4 am - 11 pm PT7 days a week
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How Do I Return My Powerbunnyz Order?